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Don't worry about common questions, our answers make it clear to you and easily solve all your doubts questions!

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Frequently asked questions

Frequently asked questions. We integrate them into selfservice Q&A. You have other questions. you can get in touch with us Or send us an email to:info@xihobattery.com

Q
Who is responsible for customs duties?
A

Depending on the trade terms, the person responsible for import and export duties and customs clearance is different. Under DDP terms, the seller's shipping company is responsible for duties and customs clearance. Under CIF/FOB terms, import and export duties are borne by the seller.

Q
What is the delivery time?
A

7-15 days for air freight, 25-35 days for sea freight to the United States, 55-65 days for Europe, 20-30 days for Australia,If you encounter any issues during transportation, feel free to contact us at any time.

Q
What payment methods are accepted?
A

We accept credit cards (Visa/MasterCard/Credit card), PayPal, and bank transfers and so on.

Q
Are there discounts for bulk orders?
A

We support retail and wholesale, the price is determined by quantity, please contact the sales team for details.

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